Documentation sur le logiciel SYMPA

Ceci est une ancienne révision du document !


SYMPA : bounce (erreur)

Les messages en erreur pour un abonné sont sous ~sympa/bounce/<nom liste>

Les bounces sont stockés pour chaque abonné dans la table subscriber_table.

Un abonné pour une liste est en erreur quand le champ bounce_subscriber est différent de NULL.
Ce champ est formé de 4 parties.
Exemple : 1214927060 1214927060 1 5.0.0

premier timestamp dernier timestamp Nombre de bounce code bounce
exemple 1 1214927060 1214927060 1 5.0.0
Tue, 01 Jul 2008 15:44:20 GMT Tue, 01 Jul 2008 15:44:20 GMT (17:44:20 CEST)
exemple 2 1214201063 1214201313 2 5.0.0
Mon, 23 Jun 2008 06:04:23 GMT Mon, 23 Jun 2008 06:08:33 GMT (08:08:33 CEST)

Pour savoir à quelle date correspond un timestamp http://www.onlineconversion.com/unix_time.htm
(attention le timestamp est donné en GMT et nous sommes en CEST ; ajouter le décalage nécessaire selon l'heure d'été ou d'hiver).

Remarque à la première erreur la partie “dernier timestamp” est égale à celle du “premier timestamp” et le nombre de bounce est à 1.

code bounce signification
4.0.0 Other undefined Status
4.1.1 Bad destination mailbox address
4.2.0 Other or undefined mailbox status; Timeout connection problem
4.2.2 Mailbox full
4.3.0 Other or undefined mail system status
4.4.1 No answer from host
4.4.2 Bad connection
4.4.3 Directory server failure; Routing server failure
4.4.6 Routing loop detected
4.4.7 Delivery time expired
4.7.0 Temporary server error
4.7.1 Client host rejected: cannot find your hostname

5.x.x

The command was not accepted and the requested action did not occur. The sender-SMTP is discouraged from repeating the exact request (in the same sequence). Even some “permanent” error conditions can be corrected, so the human user may want to direct the sender-SMTP to reinitiate the command sequence by direct action at some point in the future (e.g., after the spelling has been changed, or the user has altered the account status).

code bounce signification
5.0.0 Host or domain name not found
Syntax error, command unrecognized. Also command line too long
Other undefined Status
5.0.350 The error reported by the receiving server wasn't specific enough to determine the exact nature of the problem.
5.1.0 Other address status; Unknown address
5.1.1 Bad destination mailbox address
5.1.3 Bad destination mailbox address syntax
5.1.6 Destination mailbox has moved, No forwarding address
5.1.10 Recipient address has null MX
5.2.0 Other or undefined mailbox status; authentication error
5.2.1 Mailbox disabled, not accepting messages
5.2.2 Mailbox full
5.2.3 Message length exceeds administrative limit
5.3.0 Other or undefined mail system status
5.3.4 Message too big for system
5.3.5 ? Authentication failed
5.4.0 Other or undefined network or routing status
5.4.1 Unable to route
5.4.14 Hop count exceeded
5.4.2 Bad Connection
5.4.316 Message expired, connection refused
5.4.4 Unable to route; No answer from host; Host not found (not in DNS); Cannot find the next hop
5.4.6 Routing loop detected
5.5.0 Other or undefined protocol status
5.6.1 Body type not supported by Remote Host
5.7.0 Other or undefined security status
5.7.1 Delivery not authorized, message refused
5.7.64 Relay Access Denied
5.7.9 Authentication mechanism is too weak ; message content is not acceptable here